In his keynote in 2009, Dr. Eliyahu M. Goldratt presents the power of cause and effect when applied to analyse the situation of a company that was hit by the 2008 financial crisis and the direction of a solution that emerged as a result of the ana ...

This presentation shows the relevance of customer/client satisfaction as a throughput metric and introduces a widely used method (SERVQUAL) that is both simple and valid for measuring for organizations providing municipal, educational, health service ...

Dr. Goldratt presents his analysis about the development of the world economy in 2007. He shows how his previous analysis was valid and gives a insight to what he belives will happen the years to come. Presented during the Theory of Constraints Inter ...

Dr. Goldratt answers diverse questions from the audience as part of his keynote presentation given in 2005, on topics related to the Thinking Processes and the S&T Tree, the valuation measurements, the foundation of TOC, the role of TOC for Educat ...

This case study presented at the TOCICO Conference 2005, documents how TOC Thinking Process (TP) was applied in a non-profit healthcare clinic. The problematic symptoms of long patient wait times, questionable financial viability, and high staff turn ...

Project management stands as the paramount endeavor that surpasses manufacturing and as an indispensable practice that spans across all organizations, industries, and sectors. Dr. Eli Goldratt had intended to advance his earlier work on Critical Chai ...