In his keynote presentation, Gil West, COO of Delta Air Lines, reflects on his 30+ years history with TOC and the impact it’s had on his own professional climb to COO of Delta Air Lines as well as on Delta itself. He tells his story with humor and ...

How can we replicate Alex Rogo's achievements described in the book, The Goal? The key lies in the ability to transform operations from the prevailing cost-world mentality into the common sense approach of the throughput-world mentality to deduce the ...

Presentation discusses the managerial value drivers for the financial industry and how TOC can be used with collaborative methodologies. Presented during the TOCICO International Conference (Las Vegas, November 2007).

The last part of Eli Goldratt's Upgrade Session closes the two day session and presents the foreword of the never to be published book by Eliyahu M. Goldratt on "The Science of Management".

In this third part of the first day of Eli Goldratt's Upgrade Session, Lisa Scheinkopf shows how much we have underestimated multitasking in project environments and the devastating effects that it causes. Using the process of Standing on the Shoulde ...

Dr. Eliyahu M. Goldratt's last development was the process to ensure the permanent evolution of TOC. The 4th pillar of TOC "Never say I know" was formally introduced during the 2011 TOCICO Practitioner Upgrade in Palisades, NY.