Dr. Goldratt´s Upgrade Workshop 2011 - Introduction
The 2011 Practitioner Upgrade, was designed and prepared by Dr. Eliyahu M. Goldratt and delivered by TOC Practitioners prior to the 2011 TOCICO International Conference in Palisades, NY. This video shares Dr. Goldratt 's criteria to select the topics to be addressed during the upgrade sessions, the preparation process and the introduction to the topic selected by Dr. Goldratt as the base to ensure the evolution of TOC: "Never say I know".
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